For PI law firms
Campaign review

Campaign Reviews & Trial Results

Examples of how firms evaluate MVA and personal injury live transfers during trial campaigns.

Examples are illustrative and do not guarantee future results.

Start My 5-Transfer Test Open Resource Hub
Trial review

Review first, scale second

Firms can compare call quality, intake notes, answer rates, and routing fit before increasing volume.

Trial review

What Firms Review During A Trial

Call quality

Whether the caller is connected live with clear intent and usable contact details.

Intake experience

How the handoff feels for the intake team and whether the transfer path is clear.

Case type accuracy

Whether the call matches the approved MVA or personal injury case type rules.

State accuracy

Whether routing matches the approved state, metro, county, or excluded location rules.

Connection quality

Whether the transfer connects cleanly to the approved intake number.

Answer rates

Whether the firm can answer during approved intake hours and daily caps.

Consultation opportunities

Whether the trial creates usable conversations for intake review.

Sample buyer feedback

Sample Buyer Feedback

These examples are anonymous and illustrative. They do not guarantee signed cases, retainers, settlements, or future campaign performance.

Florida Personal Injury Firm"We reviewed the first 5 transfers and requested additional volume after our intake team completed quality checks."
Texas Auto Accident Firm"The trial helped us evaluate routing, intake fit, and campaign targeting before increasing daily caps."
California Injury Practice"Our team appreciated receiving callers while intent was active rather than waiting for web form follow-up."
Campaign review process

How Firms Evaluate Live Transfers

Most firms review call recordings, intake notes, consultation rates, answer rates, transfer quality, geographic targeting, and case-type alignment before increasing campaign volume.

Call recordingsReview connection quality, handoff, and call details where recordings are available.
Intake notesCompare notes against the written qualification and disqualification rules.
Consultation ratesTrack whether routed calls become usable consult opportunities.
Answer ratesConfirm intake coverage before increasing daily caps.
Transfer qualityReview caller fit, routing fit, and connection quality together.
Geographic targetingConfirm state, metro, county, or excluded area accuracy.
Case-type alignmentCheck whether calls match approved MVA and personal injury categories.
Quality control

Quality Review Standards

State targeting

Approved states, metros, counties, and excluded locations are reviewed before routing.

Case type targeting

MVA and personal injury case-type rules are documented before paid volume.

Intake-hour routing

Calls route during approved intake windows, with pause rules where needed.

Written billable rules

Billable and non-billable examples are confirmed before scaling.

Daily caps

Volume can be capped while the firm reviews quality and staffing fit.

Quality monitoring

Campaign feedback can be reviewed against routing logs, notes, and agreed criteria.

Transfer review process

Disputes and quality questions are evaluated against the written campaign rules.