Vendor evaluation

PI Lead Vendors: How Law Firms Should Compare Providers

Use this buyer checklist to compare PI lead vendors before you buy live transfers, pay-per-call leads, or personal injury intake calls.

What to Compare Before Buying PI Calls

Traffic and proof

Ask how callers are generated, what consent/source records are available, and whether call details can be reviewed after delivery.

Routing fit

Confirm state, metro, case type, intake hours, overflow, missed-call handling, and daily cap controls before launch.

Billing rules

Define billable criteria in writing before spend starts. Include duplicates, wrong state, wrong case type, quick hangups, and already-represented callers.

PI Vendor Buyer Checklist

  • Current state and case-type availability
  • Exclusive vs shared transfer model
  • Connected-call standard and buffer time
  • Replacement or credit process
  • Call recording or transfer notes availability
  • Daily caps, pause rules, and schedule controls

LiveLeadHub setup

LiveLeadHub starts with availability confirmation and written routing rules before paid volume. Review trust standards, pricing, and billable rules.

Related PI Buyer Resources

MVA Live Transfers

Motor vehicle accident transfer routing, screening, and market-fit criteria.

PI Lead Vendors

How law firms compare live transfer vendors, pricing models, proof, and intake fit.

PI Intake Call Routing

Call routing, overflow, day-parting, and missed-call prevention for PI firms.

Frequently Asked Questions

What should I ask a PI lead vendor?

Ask about traffic source, consent records, case-type filters, state targeting, intake-hour routing, caps, proof, billable rules, and dispute handling.

Are live transfers better than web leads?

Live transfers can work better when a firm has staffed intake and can answer quickly. Web leads may fit firms with strong follow-up systems.

Should billable rules be written?

Yes. Written billable rules reduce disputes and make vendor performance easier to measure.

Ready to verify fit?

Tell us your target state, case type, intake hours, and daily cap. We confirm availability before routing.