Personal Injury Live Transfers
Get warm-transferred injury claimants routed to your intake team during your chosen hours. Programs start at $200 per transfer (limited free trials) and are configurable by state, case type, and capacity.
What is a “live transfer”?
A live transfer is a qualified inbound caller that is warm-transferred to your intake phone line (or queue) in real time. We can also support scheduled callbacks or “call now” workflows depending on the program.
Warm handoff
Caller is screened and then transferred to your intake line with notes (and optional recording) so your team can continue the conversation immediately.
Defined billable rules
Billable definitions are set up up-front (for example: connected call + buffer time) so expectations and QA are clear.
Capacity controls
Set daily caps, hourly pacing, and pause rules so you only receive what your team can work.
Typical configuration options
State / geo targeting
Route only callers from your target state(s) and (when available) radius or metro filters.
Case type filters
Auto accidents, truck/commercial, slip & fall/premises, motorcycle, dog bites, medical malpractice, and more by request.
Not represented
Filter for callers not currently represented (when required by your criteria).
Timeframe window
Accident/injury timeframe rules (for example: last 6–24 months), configurable per campaign.
Injury & treatment
Confirm injury and (where supported) treatment status or intent to seek treatment.
Language / intake
English routing by default; bilingual availability depends on the program and market.
QA & compliance (when available)
Serious PI buyers typically want clarity on consent, lead origin, and dispute handling. We can support the following when the program provides it:
Proof-of-consent
Consent documentation and lead certificates (e.g., TrustedForm/Jornaya-style) where supported.
Call recordings
Optional recordings for QA and dispute review, when supported and permitted in your jurisdiction.
Dispute handling
Clearly defined credit/replacement rules tied to your configured billable definition and qualification criteria.
FAQ
What is a personal injury live transfer?
A PI live transfer is a warm call routed in real time to your intake team during your set hours. You control state targeting, case-type filters, and caps so volume matches capacity.
How is a billable transfer defined?
Billable criteria are agreed to before launch (for example: target state and case type, basic qualification, and an optional connected-call buffer time such as 30–120 seconds to reduce quick hangups).
Can we target specific states, hours, and case types?
Yes. Programs are configured around your intake hours, daily caps, state coverage, and case-type focus (auto, truck/commercial, slip & fall, dog bite, workplace injury, and more by request).
Are transfers exclusive?
Programs can be exclusive (one buyer) or limited-share depending on market and schedule. If you require exclusivity, confirm availability in writing before purchase.
Can we ramp slowly with a daily cap?
Yes. Most teams start with a controlled daily cap and increase volume once intake and performance benchmarks are stable.
Start with a controlled ramp
Tell us your states, hours, seats, and target daily volume. We’ll confirm inventory, setup, and pricing, then ramp volume as your intake proves performance.