MVA Live Transfer Routing and CRM Delivery
Route qualified PI callers to the intake path your team can actually answer: live phone transfer, backup line, email handoff, webhook, or CRM workflow by request.
Match routing to your intake capacity
Setup checklist
Routing details
- Primary intake number
- Backup number or queue
- Approved days and hours
- Daily cap and pause contact
Data handoff
- Required fields
- Caller notes
- Source/consent records where available
- Optional recordings where supported
Build the routing map before launch
We confirm the phone path, data fields, daily cap, and review workflow before paid delivery begins.
How law firms should use this page
Use this resource to define the market, case type, routing schedule, intake ownership, daily cap, and replacement rules before any MVA live transfer campaign starts. The best campaigns are specific: one or more target states, clear disqualifiers, a staffed intake number, and a tracking process for qualified calls, consultations, signed cases, and reasons a caller did not convert.
Before launch
Confirm approved states and metros, case categories, language needs, intake hours, daily caps, routing numbers, duplicate rules, and what must be excluded from billing.
During delivery
Track answered calls, missed calls, qualified conversations, consultations scheduled, signed retainers, and replacement requests. Share feedback quickly so routing can be adjusted by case type or market.
Important disclaimer
LiveLeadHub is a marketing and lead delivery company, not a law firm or legal referral service. We do not provide legal advice and do not guarantee signed retainers, settlements, or case outcomes.